Return & Exchange Policy
Easy returns and hassle-free exchanges. Your satisfaction is our priority.
7 Days Return
Return window from date of delivery
7 Days Exchange
Exchange within 7 days of delivery
Quick Refunds
Refund processed within 5-7 business days
Quality Checked
All returns are quality verified
Return Time Period
Flexible return window for your convenience
7 Days Return Policy
From date of delivery
You can return any product within 7 days of receiving your order. The return period starts from the date of delivery.
For example, if your order was delivered on January 1st, you have until January 7th to initiate a return.
Note: The product must be shipped back within 2 days of initiating the return request.
Return Conditions
Must meet these criteria
- Product must be unused, unworn, and unwashed
- Original tags and labels must be intact
- Product should be in original packaging
- Invoice/receipt must be included with the return
- No signs of wear, damage, or alterations
- All accessories and freebies must be returned
Exchange Conditions
Easy exchange for size and color variations
Exchange Policy
Within 7 days of delivery
Important: Exchange is free of charge. However, if the exchanged product has a higher price, you'll need to pay the difference. If lower, we'll refund the difference.
Non-Returnable Items
Please note: The following items cannot be returned or exchanged
Innerwear & Lingerie
For hygiene reasons
Customized/Stitched Items
Made to order products
Sale/Clearance Items
Final sale products
Products without Tags
Tags removed or damaged
Worn/Used Products
Shows signs of use
Damaged Packaging
Original packaging destroyed
Important Notice
Products marked as "Final Sale" or "Non-Returnable" at the time of purchase cannot be returned or exchanged under any circumstances. Please check product details carefully before placing your order.
Refund Methods & Processing Time
Choose your preferred refund method
Original Payment Method
For Credit/Debit Card, UPI, Net Banking payments
Store Credit
Immediate credit to RopetoxFashion wallet for future purchases
Bank Transfer
Direct bank transfer for COD orders
Refund Processing Timeline
Product Pickup: 1-2 days
After initiating return request
Quality Check: 2-3 days
Product verification at warehouse
Refund Initiation: 1 day
Refund processed to your account
Bank Processing: 3-5 days
Amount credited to your bank/card
Total Time: Approximately 5-7 business days from pickup to refund credit. Timeline may vary based on bank processing times.
Need Help with Returns?
Our customer support team is here to assist you with any return or exchange queries.